Website Privacy Notice

Introduction

This privacy notice highlights our commitment to safeguarding your Personal Data. At Arabian Qudra (to be inserted as per the relevant AHC/SBU website), we ensure your information is protected to the fullest extent when you use our website, services, or contact us. This notice details:

  • The types of Personal Data we process
  • Why we process it
  • The legal basis for processing
  • The security measures we employ
  • Your rights under applicable regulations

Information We Collect

We may collect Personal Information directly from you or through automated means when you interact with our website, products, or services. The types of Personal Information we may collect include:

  • Personal Data: Name, address, contact details.
  • Derivative Data: Automatically collected information such as IP address, browser type, operating system, access times, pages viewed, and device details.
  • Data from Website Forms: Information submitted through website forms, where responses are sent to a designated email address.
  • Data from Social Networks: Information from connected social networks such as name, username, location, gender, and other tracking information.
  • Mobile Device Data: Mobile Device ID, model, manufacturer, and location information.
  • Third-Party Data: Information from third parties if account connection and permission are granted.
  • Data from Contests, Giveaways, and Surveys: Personal and other information provided during participation in contests, giveaways, and surveys.
  • Job Candidate Data: Personal and educational information provided during applying for a job opening.

How We Collect the Information

  • Directly from You: When you interact with us by filling out forms, participating in surveys, engaging with our customer service team, communicating via email, phone, or other channels, or using our products and services.
  • Automatically: Through cookies, web beacons, and other tracking technologies, collecting browsing behavior, IP address, device type, and other technical data.
  • From Third Parties: We may receive information from third-party service providers, partners, or platforms, such as social media logins (e.g., LinkedIn).

Reason for Collecting and Processing Personal Information

  • Improving our services and website functionality, compiling anonymous statistical data and analysis.
  • Creating and managing your account.
  • Personalizing user experience, administering promotions and contests.
  • Responding to “Contact Us” requests.
  • Supporting dispute and complaint resolution, assisting law enforcement, and responding to legal requirements.

Data Recipients, Transfer, and Disclosure of Personal Information

  • Law, Protection, and Legal Processes: We may disclose information as required by law.
  • Third-Party Service Providers: Information may be shared for services such as data analysis, email delivery, and hosting.
  • Marketing Communications: With consent, information may be shared for marketing purposes.
  • Affiliates, Business Partners, and Social Media: Information may be shared for operational and promotional purposes.
  • Online Postings: Content you post may be publicly visible.
  • Sale, Merger, or Bankruptcy: Your information may be transferred in case of a business restructuring.

Data Storage & Retention

We store your Personal Data in a secured environment and retain it as long as necessary to fulfill business purposes or comply with legal requirements. Once the retention period expires, data will be deleted.

Your Rights

Under Saudi Arabian Personal Data Protection Law, you have the right to:

  • Be informed about the legal basis and purpose of data collection.
  • Request access to your Personal Data.
  • Obtain your Personal Data in a readable format.
  • Request correction or update of your data.
  • Request erasure of Personal Data in specific cases.
  • Withdraw consent or opt out of marketing communications.

Arabian Qudra will fulfill these rights in compliance with regulatory obligations.

Exercising Your Rights

To make requests regarding your Personal Information, contact us at:

Email: DPO@abunayyanholding.com

We may verify your identity before processing requests.

Measures Taken to Protect Your Data

We implement security measures, including:

  • Access controls
  • Physical security
  • Technical safeguards
  • Administrative protocols

Transferring Data Outside KSA

We may transfer your data outside KSA under legal safeguards such as Data Processing Agreements and Standard Contractual Clauses. For more details, contact our Data Protection Office.

Changes to this Privacy Notice

We may update this notice periodically. Material changes will be posted on our website or communicated via other means.

Contact Us

If you have any concerns about your Personal Data, reach out to:

Contact Address: Company Address

Email: DPO@abunayyanholding.com

Complaints

If your concerns are not addressed, you have the right to complain to the Saudi Data & AI Authority (SDAIA).